Customer services

Help, information and advice on a range of customer service issues&hellip

Website cookies information

To make full use of the online shopping and features on our websites, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them. Our cookies don’t store sensitive information such as your name, address or payment details. They […]

Trade account application form

For trade customers, you can now download the Trade Account Application Form.  You can return it to us by email at accounts@dun-bri.com, fax on 01763 274186 or by post to our Head Office address in Buntingford, Hertfordshire. If you have any questions, or need help with your form please call the Finance Department by calling […]

Getting started with Dun-Bri Group

Thank you for choosing the Dun-Bri Group, which includes EVS and Dun-Bri Engineering – to help get you started with your account with us, we’ve created this handy downloadable guide to help you learn more about us and what we can do for you… If you have any further questions, please use the contact details […]

Privacy policy

This privacy policy explains in detail the types of personal data we may collect about you and/or your business when you interact with us.  It also explains how we’ll store and handle that data, and keep it safe. In short, we protect your information, our business depends on it. We know that there’s a lot […]

Delivery information

When purchasing from either www.dun-bri.com or www.emergencyvehiclesolutions.co.uk, our aim is to make buying online as convenient as possible, which means offering a wide range of delivery (sometimes called carriage) options for you to choose from. Delivery charges vary depending on: the delivery address of your goods (your region) Your total charge for delivery, along with […]

Returns information

We hope that you’re pleased with your purchase from dun-bri.com, however we do understand that occasionally, you may need to return goods to us.  We’ve set out below the main reasons why goods tend to be returned, so please read all of the categories and follow the returns process which you feel applies to you… […]

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